WE GO THE EXTRA MILE: City Savings Bank recognizes Ormoc Branch (left) and Catarman Extension Office (right) as Branch of the Year (BOY) and Extension Office of the Year (EOY) respectively for their superb performance in 2017.
WE GO THE EXTRA MILE: City Savings Bank recognizes Ormoc Branch (left) and Catarman Extension Office (right) as Branch of the Year (BOY) and Extension Office of the Year (EOY) respectively for their superb performance in 2017.

Banking and Financial Services

2017 CitySavings Branch of the Year (BOY) and Extension of the Year (EOY)

Paula Viegelmann-Ruelan | March 10, 2018

2017 BRANCH OF THE YEAR (BOY): ORMOC BRANCH

2017 CitySavings Branch of the Year (BOY): Ormoc Branch
2017 CitySavings Branch of the Year (BOY): Ormoc Branch

How do you feel that your branch was recognized for your performance in 2017?  How does one become a BOY champion? You also won CSR Champion of the Year, what do you think you have done as a team to give back to our communities?

Ormoc Team: We feel like we have accomplished a lot and we are so proud of what Ormoc Team has achieved.  Maintaining the highest level of quality SERVICE and going the extra mile is what defines our success.  Customer centered selling helped us maintain our market lead.  TEAMWORK is also critical.  We also saw the opportunity that we can still do more other than extending financial assistance to teachers through our CSR projects.  We have so much desire to help our public schools, students and teachers since we have witnessed their struggle in raising funds to improve school facilities.  Through our CSR projects we found our real PURPOSE. It’s not about winning awards its doing something you believe is worthwhile.

How will Ormoc team apply this year’s Sales Rally theme, ”Reinventing our Future”?

Ormoc Team: With the present situation where teachers market is getting slim, new products and services are designed for us to remain competitive in the market. Along with these are changes and setting of new goals and targets. Ormoc team is willing to embrace change, adopt new processes and procedures, and apply new approaches in doing things to achieve our goals.

How will you celebrate as a team your winning the 2017 BOY championship?

Ormoc Team: The best way to celebrate great work done and keep our momentum going is through a branch outing.  As a team we plan to unwind, relax and enjoy in Bohol this coming April.  Also, a mass will be celebrated in the branch office as a thanksgiving for all the blessings we have received.

Who or what inspires the team to be the best at what you do?

Ormoc Team: Teachers and clients of moderate means inspire us in our day to day work. Finding our purpose in our work gives meaning in everything that we do. When our goals benefit our clients and we make things better for those we serve, it pushes us to do more than what is expected from us. We are committed, determined and we work as much a possible with no errors.  We believe that if we are doing what we are ought to be doing in our work then naturally we are inspired and in turn, can inspire others. Inspiration starts from within us.

2017 EXTENSION OFFICE OF THE YEAR (EOY): CATARMAN EO

2017 CitySavings Extension Office of the Year (EOY): Catarman Extension Office
2017 CitySavings Extension Office of the Year (EOY): Catarman Extension Office

How do you feel that your branch was recognized for your performance in 2017?  How does one become an EOY champion? You also won Brand Champion of the Year, what do you think you have done as a team to build the CitySavings brand?

Catarman Team: 2017 was one of the most memorable years for Catarman Team.  It was a humbling experience and an eye opener for the team that we were included among the EOY finalists and got the 2017 EOY championship. Winning the Brand Champion of the year award is both an honor and a RESPONSIBILITY. Honor in the sense that management considered our efforts and contributions (testimonials, pictures, stories, etc.) in promoting our brand. We feel responsible because we have to live up to our brand.  Despite the challenges and hardships we encountered, we continue to work on the things that are expected from us.  It’s because the CitySavings DNA is already in the blood of every Catarmananon, we still work hard and work smart to deliver our best.  We INNOVATE and strive to be better versions of ourselves today compared to yesterday.

How will Catarman team apply this year’s Sales Rally theme, “Reinventing our Future”?

Catarman Team: At the branch level, “Reinventing our Future” is literally necessary to address various changes brought about by the MOA provisions for DepEd Salary Loan.  We need to effectively offer new products to the market and find better ways on our part to deliver total customer satisfaction. In the words of our 2018 Sales Rally guest speaker Roger Collantes – Stay Awake, Stay Alert and Stay Alive!

How do you plan to celebrate as a team your winning the EOY championship?

Catarman Team: The team plans to celebrate as EOY Champion of the year combined with our other prizes as 2017 Brand Champion of the Year and PDR Buster Award in Bohol. We will have a countryside tour with our families and visit various tourist spots such as Panglao Beach Resort, Chocolate Hills, Loboc River, the man-made forest among others. We will treat ourselves and our loved ones by experiencing the wonders of this beautiful island and just chill out.

Who or what inspires the team to be the best at what you do?

Catarman Team: The CitySavings culture and DNA inspires us to be the best at what we do. Each team member strives to deliver what expected from him or her without thinking of any prize, award or personal gain. In Waray-Waray language “Malipayon la kami kun nanu amon guin hihimo” (We are just happy to do what we are doing) inspite the hardships and challenges we encounter.