Honor Roll

UnionBank’s employee app is ‘Best in Asia’ per The Asian Banker

UnionBank PR | June 24, 2019

UnionBank received the Best HR Technology Initiative, Application or Programme for 2019 in Asia at The Asian Banker Financial Technology Innovation Awards 2019 held at Shangri-La Hotel in Bangkok, Thailand on May 30, 2019.

The award recognized UnionBank’s 1UHub, a centralized, all-around HR platform developed and designed by UnionBankers for UnionBankers, delivering accessible, sustainable, and cost-saving solutions to HR processes.

True to form as the Philippines’ Best Digital Bank, UnionBank’s human resources team developed 1UHub (One UnionBanker Hub) with the aim to deliver the most customer-centric experience for its employees.

 

BEST USE OF TECH IN HR. UnionBank HR Director Michelle Rubio (third from left), together with Employee Experience Head Alexander Ang II and Employee Experience Manager Zheanne Davis, receive the Bank’s award from The Asian Banker International Resource Director David Gyori, senior researcher Neeti Aggarwal and International Resource Director Richard Hartung during the awarding ceremony in Bangkok last May 30.
BEST USE OF TECH IN HR. UnionBank HR Director Michelle Rubio (third from left), together with Employee Experience Head Alexander Ang II and Employee Experience Manager Zheanne Davis, receive the Bank’s award from The Asian Banker International Resource Director David Gyori, senior researcher Neeti Aggarwal and International Resource Director Richard Hartung during the awarding ceremony in Bangkok last May 30.

 

1UHub focuses on giving a seamless employee usage experience as its user interface is intuitive and easy to understand. No training nor user-guides needed to use the application. 1UHub also features several user-authentication options such as your usual passwords, fingerprint scan, or one-time pin alternatives. 

1UHub is focused on three main components namely: (1) culture, (2) physical environment, and (3) technology. Culture creates a legitimate sense of purpose and reason for being. Physical environment intelligently designs spaces that champions the brand purpose and values. Technology, on the other hand, creates organic human interactions with technological workplace tools that promote seamless transitions.  

Before 1UHub, the employees used several microsites that require different passwords and access. One of 1UHub’s goal is to be a “Single Source of Truth” as it stores all employee information and organizational information across the employee lifecycle. 

To date, 1UHub has performed beyond expectations, as it fully automated more than 50% of HR processes available in the organization. The organization supports sustainability as printed forms are reduced 100% since data is now stored digitally. The implementation of a straight-through-process (STP) via the digital platform also resulted in reducing processing time for applications by 98.43%. Since its launch in January 2018, 1UHub has already reduced an estimated PHP8 million in costs. 

1The Asian Banker Financial Technology Innovation Awards is designed to recognize annual achievement as well as identify emerging best practice in the implementation of technology in banking operations.

The Asian Banker is considered as the region’s most authoritative provider of strategic business intelligence to the financial community.