Quennie Sanchez-Bronce | Feb. 12, 2018
The Visayan Electric Company Inc. (VECO) has been granted an ISO 9001:2015 Certification effective January 30, 2018.
VECO obtained the certification after the two-stage audit by leading testing service TUV Rheinland Philippines that was concluded in December 2017.
An ISO certification is an accreditation based on international standards conducted by external certification bodies to ensure that an organization performs its interrelated processes to achieve its business goals.
ISO 9001:2015, a Quality Management System (QMS) certification, specifies QMS requirements when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, as well as continued enhancement of the system for effective application.
The latest version of ISO 9001:2015 also incorporates risk management so that organizations can identify and provide a systematic approach to risks for a more efficient quality management system.
We are continuously doing what we can to become a world class distribution utility. Achieving this accreditation shows that we are professionally run with many standards in place and are always finding ways to improve our processes to deliver the best service to our customers.
– Anton Mari G. Perdices, VECO Chief Operating Officer
The Geneva, Switzerland-based International Organization for Standardization (ISO), through its website, says that it is an organization that, through its members, “brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.”
Perdices added that aside from continuously improving VECO’s processes to serve its customers better, the company is also going for an Environmental Health and Safety certification.
VECO is the second largest electric utility in the Philippines. It serves the cities of Cebu, Mandaue, Talisay, Naga and four municipalities of the greater part of Metro Cebu — Liloan, Consolacion, Minglanilla and San Fernando.
The company, owned and managed by publicly listed Aboitiz Power Corporation and Vivant Corporation, has a balanced power mix portfolio. A total of 50 percent of the power it distributes comes from renewable sources, 40 percent from coal and the remaining 10 from other sources such as oil.