
For the Finance, Accounting, and Business Support team, innovation doesn’t have to mean life-changing or complex. In their quest to improve their processes and service delivery, they found a way to transform an ordinary tool into something that produced extraordinary results.

The key challenge for the FAB team was the myriad of manual processes that they had to do every, single day. Due to the need for extreme accuracy in their tasks, it cost them a lot of time to complete projects. This is why they sought out a tool that would support them in automating as much of the existing processes as they can.
With the help of the IT team, particularly Mark Fernandez, they were able to find the perfect solution – lo and behold, automated Google Sheets. Check out how they took a tool that was readily available, and somehow underrated, and used it to create an impactful transformation.


This project is a perfect lesson on how some of the best things are really just under our noses.
